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Terms of Service

Last updated: November 11, 2026

These Terms of Service ("Terms") govern your access to and use of Loomisly (the "Service"), a product of Aegis Technologies Pvt. Ltd., a company registered in Nepal ("Aegis Technologies", "we", "us", "our"). By creating an account or otherwise using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

1. The Service

Loomisly lets you connect social media accounts (including Facebook, Instagram, LinkedIn, TikTok, X/Twitter, YouTube, Pinterest, Bluesky, Mastodon, Threads, and Google Business Profile), schedule and publish content to them, run and track advertising campaigns, view analytics, and manage comments — all from one place.

2. Your account

  • You must provide accurate information when creating an account and keep your login credentials secure.
  • You're responsible for all activity that happens under your account, including anything published through it.
  • If your account belongs to an organization with teammates, everyone with access to that organization can act on shared resources according to their assigned role (owner, admin, member, or viewer).

3. Connected social platforms

Connecting a third-party platform authorizes us to publish content, read analytics, and manage comments on your behalf, using the permissions you grant during that platform's own OAuth authorization step. Your use of each connected platform remains subject to that platform's own terms of service and policies — we are not responsible for actions taken by a third-party platform against your account there (such as suspension or content removal), even if it results from content published through Loomisly.

4. Subscriptions, credits, and billing

  • Some features require an active paid subscription plan or a sufficient credit balance. Current plans and pricing are shown in the app; prices are listed in Nepalese Rupees (NPR).
  • Payments are processed through eSewa and/or Khalti. By subscribing or purchasing credits, you authorize the applicable charge through your chosen payment method.
  • Subscriptions renew automatically at the end of each billing period unless cancelled beforehand. You can cancel at any time from your account; cancellation takes effect at the end of the current billing period, and you keep access until then — there's no partial refund for the unused remainder.
  • Trial periods and grace periods, where offered, are described in the app at the time of signup and are subject to change.
  • Credit purchases (used for ad campaigns and boosts) don't expire, but are otherwise treated the same way as subscription fees below.
  • See our Refund Policy for the full detail on what is and isn't refundable, and how billing errors are handled.

5. Acceptable use & content

You agree not to use the Service to create, upload, or publish content that:

  • Is explicit, hateful, harassing, or otherwise illegal or infringing;
  • Impersonates a person, brand, or organization, or contains phishing/scam links;
  • Violates the terms, community standards, or policies of any platform you connect through Loomisly; or
  • Otherwise violates applicable law.

We use automated screening (a maintained word/phrase list and, where enabled, a third-party AI classification service) to block disallowed content before it is published. We may remove content, suspend, or terminate accounts that violate this section.

6. Advertising campaigns

Ad campaigns you create are submitted to the advertising platform of the connected account (e.g. Meta Ads, Google Ads, X Ads, TikTok Ads) using your own ad account and budget. You are responsible for the accuracy of your campaigns and for complying with each ad platform's advertising policies. We are not responsible for ad spend, disapprovals, or account actions taken by the ad platform itself.

7. Intellectual property

You retain ownership of the content you create and upload. By using the Service, you grant us a limited license to store, process, and transmit that content solely as needed to provide the Service (e.g. publishing it to the platforms you choose). The Service itself, including its software and branding, is owned by Aegis Technologies Pvt. Ltd. and may not be copied or redistributed without permission.

8. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms, misuse the Service, or if required by law. Sections that by their nature should survive termination (e.g. billing obligations already incurred, limitation of liability) will continue to apply.

9. Disclaimers & limitation of liability

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted availability, or that any connected platform's API will always function as expected. To the maximum extent permitted by law, Aegis Technologies Pvt. Ltd. is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including actions taken by a connected platform against your account there.

10. Governing law

These Terms are governed by the laws of Nepal, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Nepal.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you directly. Continued use of the Service after changes take effect means you accept the updated Terms.

12. Contact us

Questions about these Terms can be sent to support@loomisly.com.