Frequently asked questions
Getting started
Who is behind Loomisly?
Loomisly is built and operated by Aegis Technologies Pvt. Ltd., based in Nepal.
How long does setup take?
Most people connect their first account and schedule a post in well under 10 minutes — no onboarding call required.
Do I need a credit card to start?
No — every new account starts with a free 10-day trial of the Basic plan, no card required. You'll need to subscribe to keep access once the trial ends.
Is there a mobile app?
Not yet — the dashboard is fully responsive, so it works well from your phone's browser today.
Platforms & posting
Which platforms are supported?
Facebook, Instagram, TikTok, X (Twitter), LinkedIn, YouTube, Pinterest and Google Ads today — with more on the way. Connect multiple accounts and manage them from one dashboard.
Can I schedule the same post to multiple platforms at once?
Yes — write once, customize per platform if you want (different caption, image or format), and schedule it to publish everywhere at the right time.
Can I reply to comments from inside Loomisly?
Yes. Comments from your connected Facebook and Instagram accounts land in one inbox, so you can reply without opening each app separately.
Can I run ads from Loomisly?
Yes. Boost existing posts or build full ad campaigns with audience targeting and budgets in NPR — across Facebook, Instagram, Google Ads, TikTok and X, and even target several platforms from a single campaign. (LinkedIn ad campaigns are built but still awaiting LinkedIn's own partner approval.)
Teams & organizations
Can multiple people manage the same accounts?
Yes — invite teammates or clients into an Organization, assign roles (owner, admin, member or viewer), and manage every brand's accounts from one shared workspace.
Billing & payments
Is there a free plan?
No — but every new account gets a free 10-day trial of the Basic plan, no card required, so you can try Loomisly before paying anything.
How do payments work?
Plans and ad credits are paid in Nepali Rupees using eSewa or Khalti. No international card required.
Is my payment information stored on Loomisly's servers?
No — payments are processed directly by eSewa or Khalti. Loomisly never handles or stores your card or wallet details.
Can I cancel anytime?
Yes, cancel anytime from Billing. There's no lock-in contract.
Data & security
Do you store my social media passwords?
No. We connect through each platform's official OAuth login screen — we never see or store your password, and you can disconnect any account at any time.